COVID-19 Updates

March 24th, 2020 - Victoriaville & Co., an Essential Service

Following the accelerated spread of COVID-19, Quebec, Ontario and several American states have taken measures to restrict the activities of manufacturing companies and businesses. In each of these cases, all of Victoriaville & Co.’s products and services were recognized as part of the supply chain for essential services provided by funeral homes, crematoriums and cemeteries.

We therefore confirm that all of our facilities continue to operate to meet the needs of all of our client base for funeral and memorial products.

We are monitoring the situation closely and have implemented strict hygiene policies in each of our facilities to ensure the health and safety of our employees. We are committed to ensuring the continuity of our operations and to supporting our customers, our partners and the communities in which we operate.

Victoriaville & Co. is focused on remaining a source of reliable stability at a time when our customers and the families calling upon their services need it most.

March 23rd, 2020

Over the last few weeks, the spread of COVID-19 has posed unprecedented challenges to businesses around the world and information continues to make headlines and dominate the media. The COVID-19 pandemic is a rapidly evolving situation and our hearts and thoughts go out to the people who have been affected by the death or the infection of their loved one.

We continue to maintain and implement new internal measures and protocols in accordance with recommended official government guidelines. We will do everything we can to operate as efficiently as possible and continue to support your needs by providing quality products and services, unless otherwise mandated by governmental authorities.

We are diligently monitoring the situation in order to ensure our manufacturing and distribution channels maintain sufficient levels of inventory. Our goal is to remain a source of stability so that you can assure families that while this is a challenging time, you are able to help them to have a dignified ceremony for their loved one. In the event that we are faced with an unexpected disruption in supply, production or delivery you will be contacted immediately.

We recognize that funeral professionals across Canada are seeking guidance on how to best serve families, protect their staff and as a business, remain ahead of the pandemic.  We encourage you to reach out to your Provincial and Regional organizations, as many have created discussion boards to offer a forum for sharing pertinent information. Please continue to visit the Government website at:

https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html 

We thank you and your staff for your support and cooperation during these challenging times and want to remain a committed source of stability at a time when you and your families need it the most.

March 16th, 2020

With the growing concerns surrounding COVID-19 (“coronavirus”) worldwide, we are currently taking proactive measures, within our organization in accordance with guidelines put forth by government and health officials.

In this uncertain time of global pandemic, it is our collective responsibility to contain the spread of the virus and to assist those that are most vulnerable. Victoriaville & Co. have a responsibility to protect the health of our employees, clients and community. We will make every effort to operate as efficiently as possible and to continue to support your needs by providing quality products and services.   

We are taking extra precautions in all workplace locations, including manufacturing facilities and Customer Service Centres. This includes, but not limited to, additional hand sanitizing stations, more frequent cleaning practices, travel restrictions and social distancing practices. Your Account Manager will be limiting face to face meetings at their discretion; Customer Service Representatives may opt to wear gloves and masks when they bring products into your facility.

We have been actively monitoring the situation and are pleased to report that at the present time all employees at Victoriaville & Co. are healthy and our company is operating at 100%.  All products that we are supplying to you have adequate inventories with no current disruptions in our supply chain. If there are any expected or unexpected disruptions to this situation you will be contacted immediately. 

We also encourage you to regularly visit the Government website https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html so that you are well informed regarding steps you can take to limit the risk of exposure to the virus as well as contracting and spreading COVID-19.

We appreciate your support and cooperation and look forward to working with you through these challenging times.