Privacy Policy

Welcome to Victoriaville & Co. (https://victoriaville.co/en/)’s website. This website is owned and operated by Victoriaville & Co., a company validly constituted under the Joint Stock Companies Act. Here you will find our confidentiality policy concerning the consultation of this website as well as the conditions of use.

OUR PRIVACY POLICY

When faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information that we collect.

Collection of personal information

Here is the information that may be collected:

• First name
• Name
• Email address
• Phone number

The personal information we collect is gathered through forms and through you interacting with our website. We also use, as indicated in the next section, cookies and/or log files to gather information about you.

Forms and interactivity:

Your personal information is collected through a form, namely:

• Contact forms

We use the information that has been collected for the following purposes:

• Order tracking
• Information or promotional offers
• Statistics
• Website management (presentation, organization)
• Comments
• Communications
• Information or promotional offers

Use of cookies

This website stores cookies on your device. These cookies are used to collect information about how you interact with our Site and allow us to remember you. We use this information to improve and personalize your browsing experience, as well as to produce and analyze  statistics relating to our users, both on this site and on other media.

The following types of cookies are used or can be used on this website:

1. Necessary Cookies: Necessary cookies are crucial to the basic performance and functionality of the website. The latter will not function as intended without them. These cookies do not store any personally identifiable data.
2. Functional cookies: Certain cookies ensure that particular parts of the website function correctly, as well as taking into account your preferences as a user. By placing functional cookies, we make it easier for you to visit our website.
3. Analytic Cookies: Analytic cookies are used to understand how visitors interact with the website. These cookies help provide information about the amount of visitors, bounce rate, traffic source, etc.
4. Performance Cookies: Performance cookies are used to understand and analyze key performance indicators of the website, which help provide a better user experience for visitors.
5. Marketing/tracking cookies: Marketing/tracking cookies are used to create user profiles, display advertising or track users on the website or on other sites for marketing purposes.

If you do not want cookies to be stored on your device, you can disable them in your browser. 

Right of opposition and withdrawal

We are committed to offering you the right to object and withdraw your personal information. The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during data collection. The right to withdraw is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list. To exercise these rights, you can contact us by email at David Arsenault / DavidA@victoriaville.co

Permission to access

We are committed to recognizing a right of access and rectification to concerned parties wishing to consult, modify or even delete information pertaining to them. Exercising this right can be done by sending an email to David Arsenault / DavidA@victoriaville.co

Security

The personal information that we collect is kept in a secure environment. Our employees are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

• SSL protocol
• Firewall

We are committed to maintaining a high level of confidentiality by using the latest technology to ensure the protection of your personal information. However, since no procedures offer maximum security, some risk is always present when using the Internet to transmit personal information.

Legislation

We are committed to complying with the legal provisions as listed in this privacy policy. For any questions or withdrawal requests, please contact: David Arsenault / DavidA@victoriaville.co

TERMS OF SERVICE

These general conditions define the conditions under which users can visit and use the Site. By accessing or using the Site, you agree to be bound by these terms. Otherwise, if you refuse to be bound by these conditions, we will ask that you leave the Site immediately. You declare that you are of legal age and have legal authority, right and power to enter into a binding agreement based on these Terms, and to use the Services provided by Victoriaville & Co. If you are not of age, you may only use the Site and the services provided with the consent of your parents or legal guardian. 

Intellectual property

The Site and its contents are under the protection of the Copyright Act. Our services and the content associated therewith including, but not limited to, texts, images, videos, strategies, hyperlinks, information, trademarks and all intellectual property rights relating thereto are our property and under our license and nothing contained herein grants you any rights to our intellectual property.

Acceptable use

Our content and services are provided to you for your information and personal, and non-commercial use. Except as expressly provided in these Terms or applicable laws, you may not use our services in an illegal or fraudulent manner, modify or use our trademark or other proprietary rights notices, or interfere with the security features of our services. Furthermore, you may not use our services in any way to manipulate, distort or undermine the integrity of the Site or of Victoriaville & Co. You may not engage in conduct that restricts or prohibits other users from using the site properly. You may not act contrary to these terms of use or in any harmful way.

Warranty Disclaimer

The services provided are in the state in which they are made available, without any guarantee concerning the security, reliability, speed, precision or performance of our services. We do not guarantee that our free services will be provided without interruption or error. Access to the Site may be suspended or limited for maintenance or update purposes.

Exoneration

Through these conditions, you hold Victoriaville & Co. unharmed from any direct, indirect or incidental damage, actual or alleged expense, cost or liability which may arise from the use of the Site or of its content.

Limitations of liability

Victoriaville & Co. accepts no responsibility for damage or loss that may result from the use of this Site or of its contents, from its use or inability to use it or from, the use of any site linked to this Site. Victoriaville & Co. also rejects any responsibility for viruses or interception of personal information by third parties on the Site. You are solely responsible for the use and interpretation of the information contained on the Site.

Protection of personal information

Victoriaville & Co. respects the right to protection of personal information in accordance with the laws of Quebec and Canada relating to the protection of privacy. Some personal information may be collected in connection with Victoriaville & Co. This information will be collected for specific purposes and will not be exchanged, disseminated or disclosed without your consent, unless otherwise required by law.

We invite you to consult our privacy policy stated above in order to learn more about the management of personal information.

Applicable laws

Any legal action taken in connection with the Site, the content and the information relating thereto must be taken before the judicial courts of the province of Quebec. These conditions of use are governed and interpreted in accordance with the applicable Quebec and Canadian laws concerning this matter.

Language

The French language takes precedence over any other translation of these terms of use.

Changes to Terms or Services

We reserve the right to modify these conditions when necessary, at our sole discretion. You should therefore review these Terms regularly. In the event that the conditions are modified,  Victoriaville & Co. commits to notifying users accordingly. For any questions regarding the conditions of use or concerning the site, please contact us by sending an email to David Arsenault / DavidA@victoriaville.co